FAQ
Where are your pieces made?
Cloth is woven by hand on village handlooms across Rajasthan. Garments are cut and sewn in our Jaipur garment factory.
What does "reclaimed" mean?
Pre-consumer offcuts, deadstock yarn, used clothing and surplus textiles from factories and hotels.
Why does it take so long to ship?
All our garments are made to order. Each piece is woven, cut and finished after you place the order. Manufacturing and delivery can take up to three weeks depending on your location.
Are your pieces unisex?
Most of our pieces are unisex and appear in both Women and Men and differ in length and fit depending on the style.
Will the colour change?
Yes, slightly. This is part of the cloth, not a fault.
Can I have a piece altered or made to measure?
Sometimes, yes. Write to info@iroiro.in.
Do you ship internationally?
Yes, worldwide. See shipping for rates.
Do you take returns?
Yes, on full-price items, within fifteen days of receipt. See returns for the full process.
Do you offer wholesale?
Yes. Write to sales@iroiro.in.